Data Collection Scope
Hum sirf wohi information collect karte hain jo account security, payment processing aur legal compliance ke liye zaroori hai. Aapki family ke baare mein, dost ke baare mein, ya work details nahi poochte.
LEGAL REFERENCE
Privacy Policy jo aapke liye likha gaya hai
bk11 par aapka personal information aur account details bilkul mehfooz hain. Hamne clear rules banaye hain jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte hain, jab...
Data EncryptionAccount ProtectionPayment VerificationLocal ComplianceUser Control
Hamara privacy posture Pakistan mein
Jab aap bk11 par account kholte hain, hum aapka naam, phone number, address aur financial details collect karte hain sirf aapki identity verify karne aur account secure rakhne ke liye. Supported ilaqon mein, hamari payment processing JazzCash, Easypaisa, SadaPay aur Raast ke servers par encrypted ho kar chalta hai. Aapke withdrawal requests immediately verify hote hain aur paise 1-2 ghanton mein wapas
aate hain. Hum aapka data kabhi third-party ko selling ya rent nahi dete. Agar koi government ka legal order aata hai, tab hamari legal team us par respond karta hai jahan local qanoon ijazat deta hai. Aapka live table history, slot session logs aur betting pattern sirf aapke account par save rehte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY SAWALAAT KA JAWAAB
Agar aapko sawaal ho privacy ke baare mein
Team online
In-App Support Chat
Apna account khol kar live chat se hamse baat karo. Hamara team Urdu mein 24/7 available hai privacy requests, data access, aur withdrawal issues ke liye.
Email Privacy Inquiry
[email protected] par email karo aapke data ke baare mein questions ke liye. Hum 48 ghanton mein reply dete hain Pakistan mein.
Account Settings Panel
Aapke account settings mein jana aur 'Privacy & Data' section dekho. Wahan par aap apna phone number, address aur linked payment method update kar sakte ho.
SECURITY KE STANDARDS
Kaise hum aapka data secure rakhte hain
SSL Encryption
bk11 par har transaction aur login HTTPS encryption se protected hai. Aapka password aur payment details kabhi plain text mein...
Two-Factor Authentication
Aap apne account par 2FA enable kar sakte ho. Withdrawal karte time SMS OTP aata hai ta ke unauthorized access...
PCI DSS Compliance
Hamara payment processing PCI DSS standard follow karta hai jahan JazzCash, Easypaisa, SadaPay aur Raast ke partnerships certified hain.
Account Verification Layer
First deposit se pehle aapko ID aur proof of address submit karna padta hai. Ye antimoney-laundering laws ke liye zaroori...
Session Timeout
Agar 30 minit inactivity hoti hai, aapka session automatically logout ho jata hai. Tab aap dobara login karo sakte ho.
Fraud Detection System
Hamara automated system unusual betting patterns, rapid cashouts aur suspicious login attempts ko flag karta hai.
HAMARA POLICY KAISA HAI
Privacy policy ke main points jaan lo
Third-Party Sharing
Aapka data sirf payment gateways (JazzCash, Easypaisa, SadaPay, Raast) aur anti-fraud partners ko share hota hai. Marketing companies, ads networks ya data brokers ko nahi.
Data Retention
Account close karne ke baad bhi hum aapke transaction history 5 saal tak rakhtey hain Pakistan ke tax aur banking laws ke liye. Personal details delete ho jatey hain.
Cookie & Tracking
bk11.one par hum basic analytics cookies use karte hain page performance dekhnew ke liye. Third-party tracking pixels nahi hain. Do Not Track respected hai.
International Access
Agar tum Pakistan ke bahar ho tab bhi account access kar sakte ho but withdrawals sirf supported ilaqon mein hote hain jahan qanoon ijazat deta hai.
Policy Updates
Agar hamara privacy policy change hota hai, hum 14 din pehle email karenge. Aap agree na karo to account close kar sakte ho.
Right to Deletion
Aap apna account permanently delete karne ke liye support mein request kar sakte ho. Legal hold period ke baad aapka data wipe ho jata hai.
PLATFORM KE FEATURES
Privacy features jo aapke account ke saath aate hain
Encrypted Deposits
JazzCash, Easypaisa, SadaPay aur Raast se jab paise aate hain...
Secure Withdrawal Verification
Jab aap withdraw karte ho, hum aapke linked account se...
Private Game History
Aapka game session history sirf aapka login ke through hi...
Anonymous Lobby Access
JazzCash, Easypaisa, SadaPay aur Raast credentials save nahi hote browser...
Timeout & Limits Self-Set
Account settings se aap apna session length set kar sakte...
Privacy Dashboard
Account mein 'Privacy Center' tab hai. Wahan par dekho kon-si...
Aapke privacy ke baare mein aksar pooche jane wale sawal
Nahi. Password reset link sirf aapke registered email par jata hai. Support staff aapka password kabhi nahi dekh sakta. Reset karte ho to naya password set karo.
Nahi. Har deposit ke baad aapka payment details securely delete ho jate hain. Next time jab deposit karo tab dobara enter karna padta hai. Ye aapke financial security ke liye hai.
Bilkul nahi. Pakistan mein ye illegal hai. Aapke game history sirf aapka account aur compliance teams ke paas rahti hai. Marketing, analytics ya third-party companies ko nahi.
Account close karne ke baad personal info 30 din mein delete ho jata hai. Transaction records 5 saal tak rakhe jate hain sirf tax audit purposes ke liye, phir delete.
Haan. Aapka unique session ID encrypted connection par chalta hai. Dusre players aapka balance, bets ya name nahi dekh sakte unless aap chat mein likho.
[email protected] par email karo 'Data Access Request' likha kar. Hum 48 ghonton mein aapka data ka complete copy aapko denge.
Sirf aapke withdrawal ke liye supported region check karte hain. GPS, IP logging ya continuous location tracking nahi hota. Aapka general region se hi verify hota hai.